Color Laser Printer Comparison
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Printers Survey Results (inkjet & Laser Printer Reviews and Comparison)
To get a perspective of the best printers in the market, recently PC Mag conducted the Reader’s Choice: Printer’s Survey. After all, who better than the consumer to review which printers are the best! In the Reader’s Choice survey more than 6500 printers, including color ink jets to mono lasers were analyzed.
Service levels being the new driver
According to the Reader’s Survey, the top two in the list are Canon and HP respectively. While HP has always remained the favorite, Canon has moved ahead of it this year. Product features are no longer the sole yardstick of competitive edge. The new ‘mantra’ of success is the service levels and maintenance required. That’s why overall, parts needing repair have declined from 11% to 8% over a one year span! Among printers less than a year old, the ones which stood their ground were Konica Minolta and Samsung. These printers did not need much repair as far as their units were concerned.
Service levels have not been up to readers’ expectations although the basic technical support is fine by them.
Printer type scores
As far as home printers go, Samsung seems to be the top on the list. Another interesting observation is that HP, which used to be the strong favorite, isn’t anywhere among the top 2 in the photo printers category. In fact, Epson and Canon take the top 2 slots. HP does seem to do well in the monochrome lasers category, with a good margin. Brother and Samsung lag behind HP in this segment. Konica and Lexmark are next in line.
Ink jets: The most popular ones
Ink jets, being the most widely-used printers that they are, deserve special mention. That’s why the Reader’s Choice survey chose to pick the top 6 favorites in this segment:
1. Canon: Canon tops the list in this category. With more than average ratings, multifunction ink jets, as well as photo printers, Canon has distinguished itself well. Another interesting aspect – less than 3% of Canon printers needed repair on average and their technical support is much superior than others. Even Canon’s ink is top quality with affordable rates. Canon ink cartridges cost has a score of 4.9 out of 10, with an overall rating of 5.7.
2. HP: The overall score for HP is better than average. However their technical support still remains unpopular, in spite of their Instant support utility which maps dysfunctional printers to the call centers for instant action. The root of the problem lies in HP’s support providers. HP ink is costlier and also the 3rd party ink of HP printers. Even their photopaper is costly!
3. Brother’s: The quality of ink is not as good although cost of ink does not pose a major problem with consumers. Their mono lasers require minimal maintenance and have scored well. However Brother’s ink and photos overall get a poor score.
4. Epson: Their first-year printers have received very good scores– an 8.2 rating. However since 2005, there’s been a sharp rise in repairs needed – almost 6% of the new printers needed repair – a disturbing trend for Epson.
5. Dell: While Dell as a brand commands respect and trust, when it comes to printers, it doesn’t seem to get the same level of trust. Even their web based support is below satisfactory levels.
6. Lexmark: The only saving grace for Lexmark would probably be its repair rating – a good score of 6%. Apart from this, all other aspects score poor – be it reliability, recommendation from consumers or even technical support.
About the Author
This Article is written by James Kara Murat from PrintCountry.com, the contributor of Inkjet Printer Reviews. A longer version of this article is located at Inkjet & Laser Printer Reviews and Comparison, and some related resources can be found at Printer Ink Cartridges for Epson Stylus Photo R200
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C - printer - color - laser $1189.99 Lexmark C - Printer - color - laser - USB |
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Samsung / Color Laser printer / CLP-325W $231.13 Samsung - Color Laser printer - CLP-325W |
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Brother / Color Laser Printer / HL-4570CDWT $617.13 Brother - Color Laser Printer - HL-4570CDWT |
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C746n - printer - color - laser $685.99 Lexmark C746n - Printer - color - laser - 1200 dpi - USB |
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Brother / Color Laser Printer w/Duplex / HL-4150CDN $432.03 Brother - Color Laser Printer w/Duplex - HL-4150CDN |
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Brother / Color Laser Printer w/Duplexer / HL-4570CDW $522.64 Brother - Color Laser Printer w/Duplexer - HL-4570CDW |
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Lexmark / C544DW COLOR LASER PRINTER / 26C0150 $650.8 Lexmark - C544DW COLOR LASER PRINTER - 26C0150 |
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Lexmark / C543DN COLOR LASER PRINTER / 26B0000 $449.76 Lexmark - C543DN COLOR LASER PRINTER - 26B0000 |
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Lexmark C544DN Color Laser Printer 26C0000 $573.17 Lexmark C544DN Color Laser Printer 26C0000 |
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Okidata C9650dn Digital Color Laser Printer 62430606 $3608.65 Okidata C9650dn Digital Color Laser Printer 62430606 |
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Lexmark C544N COLOR LASER PRINTER 26C0050 $517.02 Lexmark C544N COLOR LASER PRINTER 26C0050 |
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Dell Dell 3130cn Color Laser Printer (00001) $409.35 Dell Dell 3130cn Color Laser Printer (00001) |
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Lexmark C935HDN COLOR LASER PRINTER 21Z0180 $5882.07 Lexmark C935HDN COLOR LASER PRINTER 21Z0180 |
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Lexmark C748DE Laser Printer - Color - 2400 x 600 dpi Print - Plain P $2494.66 C748de Color Laser Printer |
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Dell Color Laser Printer 2150cn - Printer - Color - Laser. Each $363.14 Manufacturer: Dell. Each. Get professional-quality printouts without leaving the office with the Dell 2150cn color laser printer. Your documents print fast at up to 24 pages per minute and look sharp with 600x600 dpi. Printer Type: Workgroup printer - la |
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Tallygenicom Transfer Roll for 8026DN Color Laser Printer $86.99 043771 35000 Page TallyGenicom 8026DN Color Laser Printer Laser Tallygenicom Tallygenicom, L.P Transfer Roll Transfer Roll for 8026DN Color Laser Printer www.tallygenicom.com |
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HP Color LaserJet Enterprise CP5525xh Color Laser Printer CE709A#BGJ $4738.68 HP Color LaserJet Enterprise CP5525xh Color Laser Printer CE709A#BGJ |
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V7 Color Toner For HP LaserJet Cp4005 Printer - Laser - Color V74005C $131.14 V7 Color Toner For HP LaserJet Cp4005 Printer - Laser - Color V74005C |
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Lexmark Laser Printer Cyan Toner for Lexmark Optra Color 1200. Each $230.54 Manufacturer: Lexmark. Each. Printer Supplies for Laser Printers Toner Cartridge For printer model Optra Color 1200. Cyan Customers also search for: Cartridge;Cyan;Laser;Laser Printer;Laser Printer Supplies;Laser Supplies/Toner;Laser Toner;LEXMARK;Printer |
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Dell 5130CDN Color Laser Printer. Each $1466.14 Manufacturer: Dell. Each. Get crisp and fast color laser printing from the compact 5130cdn Color Laser Printer from Dell. With this printer, you can produce professional-looking documents of up to 600 x 600 (black) and 1200 x 1200 (color) dpi. It lets you |
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HP / HP LaserJet Pro CP1025nw Color Laser Printer / CE914AR#BGJ $174.13 HP - HP LaserJet Pro CP1025nw Color Laser Printer - CE914AR#BGJ |
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Lexmark CV540n Laser Color Printer (No Cartridgies) 1200dpi RJ45 USB 3056679 $140.58 Lexmark CV540n Laser Color Printer (No Cartridgies) 1200dpi RJ45 USB 3056679 |
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Samsung CLP-620ND Color Laser Printer USB Fast Ethernet CLP-620ND CLP-620ND/XAA $363.58 Samsung CLP-620ND Color Laser Printer USB Fast Ethernet CLP-620ND CLP-620ND/XAA |
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Brother Color Laser Printer 24ppm Mono 300-Sheets HL-4150CDN $443.02 Brother Color Laser Printer 24ppm Mono 300-Sheets HL-4150CDN |
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Lexmark C543DN Color Laser Printer USB/Ethernet 250-Sheets 26B0000 $466.4 Lexmark C543DN Color Laser Printer USB/Ethernet 250-Sheets 26B0000 |
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Konica Minolta MagiColor 1600W Color Laser Printer A034011 $234.89 Konica Minolta MagiColor 1600W Color Laser Printer A034011 |
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Brother HL-4570CDW Color Laser Printer 2400x600dpi USB With Wireless Networking HL-4570CDW $539.58 Brother HL-4570CDW Color Laser Printer 2400x600dpi USB With Wireless Networking HL-4570CDW |
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Brother MFC 9560CDW Color Laser Fax / Copier / Printer / Scanner MFC-9560CDW $708.73 Brother MFC 9560CDW Color Laser Fax / Copier / Printer / Scanner MFC-9560CDW |
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Lexmark Laser Printer Photo Conductor for Lexmark Optra Color 1200 12A1450 $68 Lexmark Laser Printer Photo Conductor for Lexmark Optra Color 1200 12A1450 |
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Samsung CLP-325W Laser Printer - Color - Plain Paper Print - Desktop CLP325W $232.3 Samsung CLP-325W Laser Printer - Color - Plain Paper Print - Desktop CLP325W |
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Dell 2150CDN Laser Printer - Color - Plain Paper Print - Desktop $359.23 Dell 2150CDN Laser Printer - Color - Plain Paper Print - Desktop |
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Dell 2155CN Laser Multifunction Printer - Color - Plain Paper Print - Desktop $562.44 Dell 2155CN Laser Multifunction Printer - Color - Plain Paper Print - Desktop |
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Dell 3115CN Laser Multifunction Printer - Color - Plain Paper Print - Desktop $874.18 Dell 3115CN Laser Multifunction Printer - Color - Plain Paper Print - Desktop |
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Dell 5130CDN Laser Printer - Color - Plain Paper Print - Desktop $1418.92 Dell 5130CDN Laser Printer - Color - Plain Paper Print - Desktop |
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Brother HL-4570CDWT Laser Printer - Color - Plain Paper Print - Desktop HL4570CDWT $641.9 Brother HL-4570CDWT Laser Printer - Color - Plain Paper Print - Desktop HL4570CDWT |