Laser Fax Copier
![]() |
Service Contracts - Part 2, Fax Machines
Welcome to Part II of our three part series on service contracts. This article covers service contracts on high volume laser fax machines. Service contracts on high volume fax machines are much different than service contracts on a copy machines.
The difference is that fax machines are not billed by cost per copy. If you read my previous article "Service Contracts on Copiers," then you know that cost per copy means that you are billed each time you make a copy. Fax machine service contracts are billed differently.
Understanding what is covered and what is not covered is very important to find out before you purchase a service contract on your fax machine. Most fax machine service contracts are billed annually and the supplies are normally not covered. Many service contracts do not include toner, drums or heat rollers. Many service companies will sell you supplies at a discounted rate as long as you are continuing to keep your machine on contract. They also may add an additional charge to cover circuit boards.
You can also purchase a "cleaning only contract." You can purchase two or three cleanings or service calls per year in advance at a discounted rate. This way you keep your machine clean and if you run into trouble and you need to place a service call you will save money.
I always recommend installing a high quality surge protector on all copiers, fax machines and laser printers. This will protect your machine from power surges that could destroy your machine. Some surge protector companies have a guarantee that covers your machine if their surge protector does protect your machine against a high voltage surge.
Service contracts are similar to an insurance policy. They may or may not save you money. Many companies do not purchase service contracts on fax machines because they don't cover everything as copier contracts do. They service their machine(s) on a per call basis. You will have to decide for yourself or your company if you will purchase a service contract for your fax machine.
Look for my next article in this series. "Service Contracts - Part III, Laser Printers."
About the Author
Bill Tucker has been in the office equipment and supply industry for over 20 years and has several published industry related articles that help the end-user as well as the technician.
|
|
FAX 2920 - fax / copier ( B/W ) $292.99 Brother FAX 2920 - Fax / copier - B/W - laser - copying (up to): 14 ppm - 250 sheets - 33.6 Kbps |
|
|
Panasonic High Speed Up To 12ppm Laser Fax/Copier Machine KXFL511 $159.4 Panasonic High Speed Up To 12ppm Laser Fax/Copier Machine KXFL511 |
|
|
Brother MFC 9560CDW Color Laser Fax / Copier / Printer / Scanner MFC-9560CDW $708.73 Brother MFC 9560CDW Color Laser Fax / Copier / Printer / Scanner MFC-9560CDW |
|
|
X 658de - Multifunction - Monochrome - Laser - Fax / Copier / Printer / Scanner $4190.99 X 658DE - MULTIFUNCTION - MONOCHROME - LASER - FAX / COPIER / PRINTER / SCANNER |
|
|
X 862DTE - MULTIFUNCTION - MONOCHROME - LASER - FAX / COPIER / PRINTER / SCANNER $8389.99 X 862DTE - MULTIFUNCTION - MONOCHROME - LASER - FAX / COPIER / PRINTER / SCANNER |
|
|
Laser Fax UF-5500 - multifunction ( fax / copier / printer / scanner ) ( B/W ) $479.99 Panasonic Laser Fax UF-5500 - Multifunction ( fax / copier / printer / scanner ) - B/W - laser - printing (up to): 24 ppm - 250 sheets - 33.6 Kbps - Hi-Speed USB 10/100 Base- |
|
|
Samsung SF-650 Fax/Copier Machine - Plain Paper Fax - Monochrome Digital Copier - 19 cpm Mono - 600 x 300 dpi - Laser SF650 $260.46 Samsung SF-650 Fax/Copier Machine - Plain Paper Fax - Monochrome Digital Copier - 19 cpm Mono - 600 x 300 dpi - Laser SF650 |
|
|
Xerox WorkCentre 3550 Laser MultiFunction Printer USB Ethernet Monochrome Laser Fax / Copier / Printer / Scanner 3550/YX $1081.79 Xerox WorkCentre 3550 Laser MultiFunction Printer USB Ethernet Monochrome Laser Fax / Copier / Printer / Scanner 3550/YX |
|
|
X 264dn - multifunction ( fax / copier / printer / scanner ) ( B/W ) $309.99 Lexmark X264dn - Multifunction ( fax / copier / printer / scanner ) - B/W - laser |
|
|
IntelliFAX 4100e - fax / copier ( B/W ) $306.99 Brother IntelliFAX 4100e - Fax / copier - B/W - laser - copying (up to): 15 ppm - 250 sheets - 33.6 Kbps |
|
|
Panafax UF-4500 - fax / copier ( B/W ) $373.99 Panasonic Panafax UF-4500 - Fax / copier - B/W - laser - 250 sheets - 33.6 Kbps |
|
|
Brother Fax-2820 Laser Plain Paper Fax/Copier $173.99 1 1 Year Limited 1 x Input Tray 250 Sheet 1 x Output Tray 100 Sheet 1.03 kW 10.30" 110 V AC 14.4 14.70" 15 16.20 lb 200 x 300 dpi 200% 50% 500 pages 6 8 MB 80 W 99 Crisp, high quality laser output Built-in USB interface for future printing up to 15 ppm print speed and up to 1200 x 600 dpi resolution Dual Access capability for scanning faxes into memory while the unit is busy sending or receiving Document Memory Backup Caller ID / Distinctive Ring Ready Document Memory Backup for up to 4 days Remote Fax Retrieval Fax Forwarding/Paging Auto Fax Reduction Transmission Verification Report with image Activity Report/Journal Report up to 200 External TAD interface Tel Index Search PC FAX Capability (send only) Maximum Monthly Duty Cycle of 10,000 printed pages Delayed Transmission / Polling Fax-2820 Laser Plain Paper Fax/Copier 1 X Starter Toner Cartridge (1,500 pages) 1 X DR350 (12,000 pages) Designed for use in a home office or small business environment, this versatile laser fax machine delivers superior output. A generous memory capacity of 8MB permits up to 500 pages to be scanned into memory while the line is in use. Dual access capability lets you QuickScan faxes into memory while sending or receiving. Other fax features include a 14.4Kbps fax modem, transmission speed of about 6 seconds per page, 20-page document feed and 250-sheet paper capacity. Laser fax prints 15 pages per minute with up to 1200 x 600 dpi. Offers telephone handset, fax/telephone switch, 270 fax broadcast locations and 220 auto dial locations. Comes Caller ID ready and Distinctive Ring Detection ready. Generates 15 black/white copies per minute with up to 200 x 300 dpi resolution. ITU-T A4 A5 A6 AC Supply B5 B6 Brother Brother Industries, Ltd Executive FAX-2820 Facsimile/Copier Machine Fax-2820 Laser Plain Paper Fax/Copier Group 3 Laser Legal Letter Monochrome Plain Paper www.brother-usa.com |
|
|
Panasonic KX FL511 Laser Fax Machine / Copier / Telephone. Each $172.85 Manufacturer: Panasonic. Each. KX-FL511 Laser Fax/Copier/Telephone Fax Modem Speed 14.4 Kbps Fax Maximum Resolution 203 x 392 dpi Grayscale Halftones 64 Fax Memory 170 pages Auto Document Feed 20 sheets Standard Sheet Size Letter/Legal/A4 Standard Input C |
|
|
Panasonic High-Speed Laser Fax/ Copier $149.99 Copy documents and receive your faxes faster with this laser fax/copier that prints up to 12 ppm* with a 600 x 600 dpi resolution, so pages can be read with ease. 2-in-1 functionality copies and faxes via phone line Prints up to 12 ppm* Up to 600 x 600 dpi with 64-level photo resolution |
|
|
Panasonic KX-FL511 Plain Paper Laser Fax/Copier $134.99 1 Year 12 14.4 170 pages 200% 50% 600 x 600 dpi 99 Jog Dial Operation TEL/TAD/FAX Switching Quick Scan Help Function Collate/Sort/Copy Electronic Volume Control Caller ID Distinctive Ring Detection Monitor Speaker Answering Machine Interface Caller IQ Compatible Delayed Transmission Journal Report Extension Line Transfer 2-Line, 16-character LCD Display Reduction/Enlargement: 50-200% (5% increments) ITU-T Laser fax/copier delivers 12 pages per minute featuring a crisp 600 x 600 dpi resolution for professional-quality laser printing. Choose between standard, fine, super fine, and photo settings to suit your printing needs. Copier makes multiple copies as well as enlarges, reduces and collates. Ideal for a busy office with 220-sheet input tray (letter/legal). 2MB memory holds 170 pages. Fax machine features 14.4Kbps modem speed, 122 speed dial stations and 20 broadcast locations. Displays and prints a list of Caller ID activity. Caller ID compatible so you can see the caller's name and number in the display with two lines of up to 16 characters available. Navigator key lets you easily access menu operations like the phone directory and dialer, plus Caller ID memory. Facsimile/Copier Machine Group 3 KX-FL511 KX-FL511 Plain Paper Laser Fax/Copier KXFL511 Laser Letter Letter - 8.50" x 11" Monochrome Panasonic Plain Paper White www.panasonic.com |
|
|
X792dte - multifunction ( fax / copier / printer / scanner ) ( color ) $5979.99 Lexmark X792dte - Multifunction ( fax / copier / printer / scanner ) - color - laser - 33.6 Kbps - Hi-Speed USB 1000 Base-T USB host |
|
|
Brother IntelliLaser Fax Machine 4100E Plain Paper Laser Fax Machine & Copier. Each $349.56 Manufacturer: Brother. Each. IntelliFAX 4100e Business-Class Laser Fax/Copier/Telephone Fax Modem Speed 33.6 Kbps Fax Maximum Resolution 203 x 392 dpi Grayscale Halftones 64 Fax Memory 500 pages Auto Document Feed 30 sheets Standard Sheet Size Letter/Lega |
|
|
HP LaserJet Enterprise M4555fskm MFP Monochrome Laser Fax Copier Printer Scanner CE504A#BGJ $4492.28 HP LaserJet Enterprise M4555fskm MFP Monochrome Laser Fax Copier Printer Scanner CE504A#BGJ |
|
|
Canon ImageClass MF9220Cdn All-in-One Color Laser Printer Fax / Copier / Printer / Scanner 4495B001 4495B001AA $1076.37 Canon ImageClass MF9220Cdn All-in-One Color Laser Printer Fax / Copier / Printer / Scanner 4495B001 4495B001AA |
|
|
Okidata B2520 MFP Monochrome Laser Printer USB Fax/Copier/Printer/Scanner 250-Sheets 600dpi 62427701 $98.83 Okidata B2520 MFP Monochrome Laser Printer USB Fax/Copier/Printer/Scanner 250-Sheets 600dpi 62427701 |
|
|
HP LaserJet Enterprise M4555f MFP Monochrome Laser Fax / Copier / Printer / Scanner CE503A#BGJ $3522.55 HP LaserJet Enterprise M4555f MFP Monochrome Laser Fax / Copier / Printer / Scanner CE503A#BGJ |
|
|
Canon ImageClass MF4370DN Monochrome 110-127V Laser Fax / Copier / Printer / Scanner Black 2711B019 $259.44 Canon ImageClass MF4370DN Monochrome 110-127V Laser Fax / Copier / Printer / Scanner Black 2711B019 |
|
|
HP LaserJet Pro M1536dnf Monochrome Laser Fax/copier/printer/scanner CE538AR#BGJ CE538A#BGJ $291.94 HP LaserJet Pro M1536dnf Monochrome Laser Fax/copier/printer/scanner CE538AR#BGJ CE538A#BGJ |
|
|
Brother Intellifax 5750e Laser Monochrome Fax/Copier B/W 15ppm 33.6Kbps Parallel/USB/Ethernet PPF-5750E $833.86 Brother Intellifax 5750e Laser Monochrome Fax/Copier B/W 15ppm 33.6Kbps Parallel/USB/Ethernet PPF-5750E |
|
|
Brother MFC 8480DN Monochrome Laser Parallel/USB/Ethernet Fax / Copier / Printer / Scanner MFC-8480DN $395.23 Brother MFC 8480DN Monochrome Laser Parallel/USB/Ethernet Fax / Copier / Printer / Scanner MFC-8480DN |
|
|
Brother MFC 8220 Monochrome Laser Fax/Copier/Printer/Scanner USB/Parallel MFC8220 MFC-8220 $339.96 Brother MFC 8220 Monochrome Laser Fax/Copier/Printer/Scanner USB/Parallel MFC8220 MFC-8220 |
|
|
Canon ImageClass MF4570DN Laser MultiFunction Monochrome Printer Fax Copier Scanner 4509B020AA $279.89 Canon ImageClass MF4570DN Laser MultiFunction Monochrome Printer Fax Copier Scanner 4509B020AA |
|
|
Lexmark X204N MFP Monochrome Laser Printer Fax / Copier / Scanner USB Ethernet 52G0027 $352.65 Lexmark X204N MFP Monochrome Laser Printer Fax / Copier / Scanner USB Ethernet 52G0027 |
|
|
Xerox WorkCentre 3210N MultiFunction Monochrome Laser Fax/Copier/Printer/Scanner USB Ethernet 3210/N $277.77 Xerox WorkCentre 3210N MultiFunction Monochrome Laser Fax/Copier/Printer/Scanner USB Ethernet 3210/N |
|
|
Konica Minolta MagiColor 1690MF 110-220V Color Laser Fax / Copier / Printer / Scanner A0HF012 $440.82 Konica Minolta MagiColor 1690MF 110-220V Color Laser Fax / Copier / Printer / Scanner A0HF012 |
|
|
HP LaserJet Pro M1536DNF Monochrome Laser Fax / Copier / Printer / Scanner CE538A#BGJ $314.43 HP LaserJet Pro M1536DNF Monochrome Laser Fax / Copier / Printer / Scanner CE538A#BGJ |
|
|
Panasonic Laser Monochrome MultiFunction Printer 600dpi Fax Copier Printer Scanner USB KXFLM661 KX-FLM661 $210.89 Panasonic Laser Monochrome MultiFunction Printer 600dpi Fax Copier Printer Scanner USB KXFLM661 KX-FLM661 |
|
|
Ricoh Aficio SP 3400SF 1200dpi USB / Ethernet Monochrome Laser Fax / Copier / Printer / Scanner 406457 $437.68 Ricoh Aficio SP 3400SF 1200dpi USB / Ethernet Monochrome Laser Fax / Copier / Printer / Scanner 406457 |
|
|
Xerox WorkCentre 3220DN MultiFunction Monochrome Laser Fax/Copier/Printer/Scanner USB/Ethernet 3220/DN $377.82 Xerox WorkCentre 3220DN MultiFunction Monochrome Laser Fax/Copier/Printer/Scanner USB/Ethernet 3220/DN |
|
|
Xerox Phaser 8560MFP/YD Laser Color MFP 30ppm 600X600DPI PRINTER/COPIER/SCANNER/FAX USB Ethernet $2023.43 Xerox Phaser 8560MFP/YD Laser Color MFP 30ppm 600X600DPI PRINTER/COPIER/SCANNER/FAX USB Ethernet |
|
|
Brother Monochrome Laser 32ppm Mono 1200x1200dpi Fax Copier Scanner Printer Parallel/USB/Ethernet MFC-8890DW $493.51 Brother Monochrome Laser 32ppm Mono 1200x1200dpi Fax Copier Scanner Printer Parallel/USB/Ethernet MFC-8890DW |
|
|
HP LaserJet Pro CM1415FNW MFP Color Laser MultiFunction Fax / Copier / Printer / CE862A#BGJ $473.25 HP LaserJet Pro CM1415FNW MFP Color Laser MultiFunction Fax / Copier / Printer / CE862A#BGJ |
|
|
HP LaserJet CM4540 CM4540FSKM Laser MultiFunction Printer Color Fax / Copier / Printer / Scanner CC421A#BGJ $5483.16 HP LaserJet CM4540 CM4540FSKM Laser MultiFunction Printer Color Fax / Copier / Printer / Scanner CC421A#BGJ |


US $1,899.00





























































































